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What to Do If Western United Life Assurance Company Denied Your Life Insurance Claim
A denial from Western United Life Assurance Company can leave you feeling uncertain and frustrated. Life insurance benefits are often a key component of financial planning, and a denial can disrupt those plans significantly. However, receiving a denial letter doesn’t mean you’re out of options. Many denied claims can be successfully appealed. If your claim was denied, call the Law Offices of Jason Turchin at 800-337-7755 or chat with us live. We can help explain why the life insurance claim was denied and guide you through the process of contesting it.

Common Reasons Western United May Deny Claims
Western United Life Assurance Company may deny claims for a variety of reasons. Understanding why your life insurance claim was rejected is the first step toward resolving the issue. Common reasons include:
- Policy Lapse Due to Missed Premiums:
If premiums aren’t paid on time, the policy may lapse, resulting in a denial. However, insurers must typically provide proper lapse notices before coverage is canceled. If Western United failed to issue these notices, the policy may still be considered active, giving you grounds to appeal. - Errors or Omissions in the Application:
Claims can be denied if there are discrepancies or omissions in the original application. For example, failing to disclose a medical condition might result in rejection. Providing additional documentation and clarifications can help address these issues and support your appeal. - Policy Exclusions or Limitations:
Many life insurance policies contain exclusions that prevent payouts under certain circumstances. Reviewing the policy’s terms carefully can help determine whether Western United applied an exclusion correctly. If it was misapplied, you may have grounds to challenge the denial. - Conflicts Over Beneficiary Designations:
Disputes over who the rightful beneficiary is can cause delays or denials. If multiple parties claim the proceeds, or if recent beneficiary changes are contested, Western United may deny the claim until the matter is resolved. Clear documentation of the insured’s intent can help clarify these disputes. - Incomplete or Missing Documentation:
A claim may be denied if required documents—such as a certified death certificate or properly completed claim forms—are missing or incomplete. Ensuring all necessary paperwork is accurate and fully submitted can help prevent this type of denial and support your appeal if one occurs.
What You Can Do After Receiving a Denial
If Western United denies your life insurance claim, consider these steps to improve your chances of a successful appeal:
- Review the Denial Letter Carefully:
The denial letter should explain why the claim was rejected and provide instructions for filing an appeal. Understanding Western United’s rationale is critical for preparing a strong response. - Gather Supporting Documentation:
Collect all relevant records, including:- A complete copy of the policy, including any amendments or riders
- Proof of premium payments
- Certified death certificates and medical records, if applicable
- Correspondence with Western United Life Assurance Company
- Beneficiary designation forms and any updates
- Prepare a Comprehensive Appeal Letter:
Address the reasons for the denial directly. Provide additional documentation, clarify any errors, and present a well-organized argument. A strong appeal can increase the likelihood of a favorable outcome. - Consult a Life Insurance Attorney:
If your initial appeal is unsuccessful or if you’re unsure how to proceed, a life insurance attorney can provide valuable guidance. An experienced attorney can identify procedural mistakes, gather further evidence, and advocate on your behalf. - Consider Filing a Life Insurance Lawsuit:
If the denial appears unjust or if Western United acted in bad faith, you may have grounds to file a lawsuit. An attorney can help determine whether legal action is appropriate and guide you through the litigation process if necessary. - Contact State Insurance Regulators:
If other efforts fail, filing a complaint with your state’s insurance department may prompt additional scrutiny. Regulatory authorities can examine whether Western United followed proper procedures and may encourage them to reconsider the denial.
Example of a Claim That Could Be Denied
A life insurance claim might be denied if the insured omitted a prior medical condition on their application. If Western United later determines that the omission influenced their underwriting decision, they might reject the claim. However, if the condition was unrelated to the cause of death, providing medical records and a clear explanation may demonstrate that the omission was not material. This additional information could help support a successful appeal.
Interpleader Lawsuits and Beneficiary Disputes
If multiple parties claim the same life insurance proceeds or if there is confusion over the rightful beneficiary, Western United may file an interpleader lawsuit. In this case, the insurer deposits the policy proceeds with a court and asks the court to determine who should receive them. Providing updated beneficiary forms, correspondence, and other evidence that clarifies the insured’s intent can help strengthen your case. Legal guidance ensures your rights are protected and that your case is presented effectively.
Florida Claims Against Western United Life Assurance Company
For Florida residents, state-specific protections and regulations may apply. Florida’s insurance laws often require insurers to follow strict procedures before denying a claim. If Western United failed to comply with these rules, it could strengthen your appeal. Consulting a Florida-based attorney with experience in life insurance disputes can help identify regulatory violations and bolster your case.
Frequently Asked Questions (FAQs)
What if my claim was denied due to a lapse in premium payments?
Check whether Western United sent proper lapse notices. If they failed to follow state notification rules, the policy may still be valid, providing grounds to appeal.
Can I appeal a denial caused by errors in the application?
Yes. Providing additional documentation and clarifications can demonstrate that the error was not material to the claim, potentially reversing the denial.
What happens if there’s a dispute over the rightful beneficiary?
Gather evidence of the insured’s intent, including original beneficiary designations and any updates. An attorney can help clarify your position and protect your rights.
What if Western United applied an exclusion incorrectly?
Review the policy’s exclusions carefully. If you believe the exclusion doesn’t apply, submitting evidence that demonstrates this can help strengthen your appeal.
How the Law Offices of Jason Turchin May Help
If Western United Life Assurance Company denied your life insurance claim, the Law Offices of Jason Turchin may be able to help. With extensive experience in life insurance disputes, we can guide you through the appeals process or assist you in taking legal action if necessary. Call us at 800-337-7755 or start a live chat today to learn more.